Only Heap reliably captures your entire cross-platform customer journey, uses data science to pinpoint key moments of friction, then cues session replays so you can watch the exact moments of conversion, friction, and more.
The sticking point with Amplitude is the never-ending battle between product and engineering. With Heap, it’s just a half-day for an engineer to install, and then I can answer my questions from that point by myself.
Product Manager
Autocapture Show tooltip
Manual Capture Show tooltip
Visual Labeling Show tooltip
Automatic Data Labeling
Live Data Feed
Retroactivity Show tooltip
Funnels with automated data science
Segmentation and Cohorts
Session View Show tooltip
Engagement Matrix Show tooltip
Acquisition Analysis Show tooltip
Retention
Journeys with automated data science Show tooltip
Influence Analysis
OOTB Dashboards & Templates
Heatmaps
Session replay
Rage clicks
Connect Show tooltip
Mobile Cross-Platform Analysis
Shopify integration
Page and session metrics
“Heap is giving better services than Amplitude. Heap is incredible because it is so simple and easy to use. There are so many different, unique and innovative features that the whole user experience just amps up at an instant.”
Bella Castilla
Senior Account Executive
“The main reason that we went with Heap instead of Amplitude is that it allows non-technical users to define events. That way we’re never blocked by needing Dev to define an event and then waiting to collect data.”
Dan Mark
Product Manager
