Remote

Account Manager Growth

Account Management

Customer Education

Remote - Anywhere in the US

Customer Success Strategic Program Manager

Remote - Anywhere in the US	

Senior Customer Success Manager

Customer Success

Director of Design Systems

Staff Product Designer, Design Systems

Design

Remote - Australian Time Zones

DevOps Engineer, Platform (Senior / Staff)

Engineering Manager

Engineering Manager, DevOps & Infrastructure Automation

Anywhere in US (Remote)

Infrastructure Engineer, Platform (Senior / Staff)

Australia - Remote

Software Engineer, Data Platform (Senior/Staff)

United States - Remote

Software Engineer / Generalist

Software Engineer, Infrastructure Platform (Senior / Staff)

Engineering

Finance Manager

Finance

San Francisco, California

Privacy Counsel

Legal

Marketing Intern (Summer)

VP, Demand Generation & Growth Marketing

San Francisco, CA

Web Developer

Marketing

Partner Manager

Partner

Remote - Anywhere in the US				

HRBP

Principal HRBP

People Operations

Product Management

Professional Services

Recruiting

Revenue Operations

Account Executive, Commercial

Account Executive, Enterprise

Account Executive, Strategic

Sales

London

Business Development Manager

New York, NY

Business Development Representative

Sales Development

Sales Operations

Business Value Consultant

Solutions Consultant

Solutions Consultant, Strategic

Solutions Consulting

Solutions Engineering

No Department

Careers - Landing Page

We’re hiring - lead the future of digital insights

Careers - Trusted

Trusted by over 8,000 companies who demand the quickest time to insight

We’re making it easy to create incredible digital experiences. Our core values balance empathy and accountability and guide everything we do.

We try it ourselves – our product, practices, and processes – in as many ways as we can to build empathy with an understanding of our customers and colleagues. The more insight we get on our customers and colleagues, the more insights they’ll get from us.

How we execute

Taste the Soup

Respectful candor is at the foundation of our culture. We create a safe place for candid conversations and honest, constructive feedback. We seek to understand before seeking to be understood. It's how we achieve the highest levels of teamwork and collaboration.

How we communicate

Practice respectful candor

We believe that taking ownership is critical to creating a culture of accountability and empowerment. We take responsibility and own the impact of our decisions, behaviors and results. We do not pass the blame or avoid responsibility.

How we operate

We are owners

By focusing on a desired outcome we’re able to determine what we will and will not do. We identify the few things that have the biggest impact and focus on doing them well.

How we prioritize

Focus on the outcome

We embrace successes, challenges and setbacks as learning opportunities. We believe that great performance and success come from persistent effort and adaptation.

How we approach challenges

Growth mindset

Careers - Values

Our Values

Careers - Heap’s Commitment to DEI

Heap’s Commitment to DEI

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Careers - Virtual First Culture

Virtual-First Culture

$2,700 annual stipend to spend however you like: childcare, food delivery, wifi, phone bill, co-working space, music subscription, wellness, or anything else that helps with virtual work.

Virtual-First Lifestyle Stipend

Home Office Stipend

Full suite of benefits: 95% coverage for employees and 70% coverage for dependents (U.S.), 100% coverage for employees and dependents (EMEA).

Medical, Dental, and Vision Insurance

Match 100% employee contribution up to 1% of your salary (U.S.).
9% pension scheme (EMEA).

Retirement

We expect everyone to take 3 weeks off per year in addition to our monthly company Mental Escape (ME) days, when we all take time off together.

Unlimited Vacation

$100 monthly contribution towards your student loans.

Student Loan Contribution

$1,000 annual stipend to help fund your career growth.

Professional Development

Get $100 to take a day off work and “treat yo self” to some self-care.

Treat Yo Self Day

12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering), with a total 16 weeks for birthing parents (including 4 weeks of pregnancy disability).

Parental leave

Careers - What we offer

What we offer

Careers - ALL

Jobs

Careers - Landing page

Heap named to “The World’s Top Data Startups” List

What is a Tech Stack? Choosing What Goes In Yours

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Data goes from experiences into magical order

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How We Govern Data at Scale

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A Message on the Situation in Ukraine

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Pseudo-R²: A Metric for Quantifying Interestingness

Heap Engineering

Speeding Up PostgreSQL With Partial Indexes

Step Suggestions: How We Take the "Guess and Check" Out of Building Funnels

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Testing Database Changes the Right Way

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Don't Do a Hack Week; Do a Ship Week

Crunchbase uses Heap to target users based on product behavior

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Streamline Your Analytics Practice with Heap and Snowflake

Heap and Stitch Partner to Put Behavioral Data in Place for BI

Heap for iOS

How Heap used Appcues to launch our Appcues integration

How Much Should I Discount For Prepaid SaaS Contracts?

Why Activation Matters

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The Value of Iterating on Your Company Values

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Google Analytics 4: What it promises, and what that really means

Why Typito started using Heap from Day One

Heap’s New Brand: Welcome to the Future of Digital Insights

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Google Analytics 4: Everything You Need to Know

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10 Winning Customer Retention Strategies From PMs & Marketers

PM Best Practices: Are you learning from every launch?

Why We Built Paths

Amway cultivates a data-driven culture using Heap

Picking the Right Product Metrics to Track and Optimize

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Heap Named Snowflake Data Marketplace Partner of the Year

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Conversion Rate Optimization for Marketing & Product Teams (with CRO Calculator!)

How to Build Detailed Buyer Personas

Esurance saves $225K a month using Heap

Huel increases new customer conversions by 30% with Heap

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Why Retention Matters

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February's New Features: Personalizing Customer Connections

Using Data to Simplify Your Product

Redesigning Heap Without a Feature Branch

Shining a Light on the FinServ Shadow Funnel

5 Stupid Things People Do with Self-Service Analytics -- And How to Prevent Them

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How to Pick the Right Attribution Model for Your Business

The Single Most Useful Analytics Strategy for Early-Stage Startups

Jeremy Bedford, Heap's General Manager, EMEA

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Q/A with Jeremy Bedford, Heap's General Manager, EMEA

The 4 Flavors of Untrustworthy Data

Introducing: Heap's eCommerce Bundle

PM Best Practices: How to interview your users (and why it's important!)

Improving our Mobile Event Visualizers with Product Data

Using Babel Transforms to Inject Analytics Code in React Native Apps

How Heap Measures Activation

Announcing the Heap Partner Network

Three Powerful Ways to Use Data to Close More Deals in SaaS Sales

How Heap Looker Blocks Can Help You Build Interactive Reports and Dashboards

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Heap Using Heap: Planning Our Product Roadmap with Data

Heap launches Appcues integration in general availability

Heap Q&A with Jim Huffman, Co-founder and CEO of GrowthHit

Heap Infrastructure and Data Virtualization: Dan Robinson on the Data Engineering Podcast

Heap and Looker Partner to Make Data Collection Painless

Going Beyond Web Analytics by Bringing In Salesforce Data (Automatically)

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Our $55 Million Series C

How to Measure and Improve Activation

How I got my job as a Product Manager at Heap

Mary Meeker: 6 Key Trends for E-Commerce in 2018

From Air Ball to Slam Dunk: Why Traditional Analytics Doesn't Build a Solid Foundation for Data Practices