Faster and better digital insights await - start transforming your customer experience today!
Find product-market fit with faster, better insights
Unlimited user licenses
Automatic data foundation
Standard analysis: up to 1 year’s retroactive data
Automatic hidden insights
2 data enrichment sources
Up to 10k monthly sessions
Unlock the power of advanced insights
Additional enrichment sources for advanced analysis
Account-based analysis (B2B, SaaS)
Sign up and install the free snippet to get an estimate!
Empower larger teams
1 additional product/website
All data enrichment sources
Personalized digital experience capabilities
Access to all add-ons
SSO + MFA
Custom Sessions or MTUs
Drive agile collaboration across your organization
Data foundation: ETL, advanced governance
Premier support: 24/7 email + A dedicated CSM
Custom Sessions or MTUs
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Connect to Enrichment Sources
3 (Add-on More)
Data Dictionary (Basic Governance)
Connect Custom Destinations
Basic Technical Support
Onboarding & Implementation
Professional Services Packages
Premium Packages Available
Training Sessions with Heap Experts
Customer Success Manager
Start today and elevate your analytics from reactive reporting to proactive insights. What are you waiting for?
Sync Heap data to your Data Warehouse — automatically and retroactively.
Integrate Heap data with customer engagement tools for personalized communication via email, in-app guides, and more.
Scale your data governance system with tools designed for large organizations.
Keep a close eye on user insights and core KPIs and immediately act on unexpected changes.
Manage separate analytics environments for multiple apps and websites.
Access top-priority support and services for your team.
What is a session?
A session is a period of activity from a single user on your app or website. It can include many pageviews or events. On web, a session ends after 30 minutes of pageview inactivity from the user. On mobile, a session ends after 5 minutes of inactivity, regardless of whether the app’s background or foreground state.
What happens if I exceed the limit for my plan?
Don’t worry — we won’t drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.
What is a project?
A project is the workspace in which you collect and analyze the data from your app or website. If your company has multiple products, we recommend opening a separate project workspace for each of them.
Forrester Study: The Total Economic Impact of Heap
Learn about the business benefits and cost savings enabled by Heap.
Reduced sprint cycles needed for product enhancements by 40%
Saved developers nearly 3,000 hours of manual tagging annually
Generated $1.7 million in incremental revenue over three years