Join us every Wednesday for a weekly live demo of Heap

Pricing

Pricing

Free

Find product-market fit with simple, complete data

Includes
Up to 10k sessions/month
1 Project Included
Unlimited User Licenses
Autocaptured Events
Connect 2 Sources
Data Dictionary
Standard Analysis

Growth

Scale your startup with smarter insights for more people

Everything in Free, plus
Up to 40k sessions/month
Connect All Sources
Connect 1 Destination
CSV Export

Pro

Empower larger teams with advanced governance and proactive insights

Everything in Growth, plus
Custom Sessions
3 Projects Included
Access to all Add-Ons
Account-Based Analysis
Single Sign-On
Two-Factor Authentication

Premier

Access Heap's full product Analytics Platform

All Included
Unlimited Projects Heap Connect
Heap Activate
Advanced Governance
Report Alerts
Premier Support

ADD-ONS

Add-Ons

All add-Ons are available for Pro Tier customers Included for Premier Tier customers.

Heap Connect

Sync Heap data to your Data Warehouse – automatically and retroactively

Heap Activate

Sync Heap data to other tools for targeted communications via email, CRM, guides, and more

Report Alerts

Advanced Governance

Enhanced functionality for deploying Heap across larger teams

Additional Projects

Premium Support

Top-priority access to Heap support and services teams

PRICING FAQ

What is a session?

A session is a period of activity from a single user on your app or website. It can include many pageviews or events. For web, a session ends after 30 minutes of inactivity from the user.
For iOS, a session ends after your app has entered the background.

What happens if I exceed the limit for my plan?

Don’t worry – we will not drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.

What is a Project?

A Project is the workspace in which you collect and analyze the data from your app or website. If your company has multiple products, we recommend opening a separate Project workspace for each of them.

SUBHEADING

Forrester Study: The Total Economic Impact of Heap

Learn about the business benefits and cost savings enabled by Heap.

  • Reduced sprint cycles needed for product enhancements by 40%
  • Saved developers nearly 3,000 hours of manual tagging annually
  • Generated $1.7 million in incremental revenue over three years

Contact us about pricing