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Pricing

Heap Pricing

No credit card required. All plans include a 14-day free trial and unlimited virtual events.

Free

For young businesses and side projects.

Up to 5,000 sessions per month
3 months data history
1 user license
1 project
Silver support

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Growth

Only available to startups under 20 employees.

Up to 125,000 sessions per month
1 year data history
10 user licenses
5 projects
Gold support

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Enterprise

For businesses that rely on customer data and behavioral analytics.

Custom session volume
Minimum 1 year data history
Custom user licenses
Custom projects
Platinum support & services

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Pricing FAQ

Frequently Asked Questions

What is a session?

A session is a period of activity from a single user on your app or website. It can include many pageviews or events. For web, a session ends after 30 minutes of inactivity from the user. For iOS, a session ends after your app has entered the background.

What happens if I exceed the limit for my plan?

Don’t worry – we will not drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.

How can I get more than 5,000 free sessions per month?

With our badge program, you get access to more sessions for free! Just add the Heap badge to your website, and get 20,000 free sessions per month. Badge program users will still have base priority email support.

What is a Project?

A Project is the workspace in which you collect and analyze the data from your app or website. If your company has multiple products, we recommend opening a separate Project workspace for each of them.