Pricing Plans
Faster and better digital insights await - start transforming your customer experience today!
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Register today.Faster and better digital insights await - start transforming your customer experience today!
Find product-market fit with faster, better insights
1 product/website
Unlimited user licenses
Automatic data foundation
Standard analysis: up to 1 year’s retroactive data
Automatic hidden insights
2 data enrichment sources
Up to 10k monthly sessions
Unlock the power of advanced insights
Free +
CSV export
Additional enrichment sources for advanced analysis
Account-based analysis (B2B, SaaS)
Sign up and install the free snippet to get an estimate!
Empower larger teams
Growth +
1 additional product/website
All data enrichment sources
Personalized digital experience capabilities
Access to all add-ons
SSO + MFA
Custom Sessions or MTUs
Drive agile collaboration across your organization
Pro +
Unlimited products/websites
Data foundation: ETL, advanced governance
Premier support: 24/7 email + A dedicated CSM
Custom Sessions or MTUs
Compare Plans | FreeGet Started | GrowthGet Started | ProContact Us | PremierContact Us |
---|---|---|---|---|
Analytics | ||||
Ad-Hoc Analytics | ||||
Reporting | ||||
Account-Based Analytics | ||||
Data Capture | ||||
Autocapture | ||||
APIs | ||||
Connect to Enrichment Sources | 2 | 4 | Unlimited | Unlimited |
Projects (Product/Website) | 1 | 2 | 3 (Add-on More) | Unlimited |
Data Engine | ||||
Event Visualizer | ||||
Data Dictionary (Basic Governance) | ||||
Governance (Advanced) | Add-on | |||
Insights | ||||
Report Alerts | Add-on | |||
Integrations | ||||
Heap Activate | Connect Custom Destinations | |||
Heap Connect | Add-on | |||
Security | ||||
SOC-2 Compliance | ||||
Single Sign-on | ||||
Two-Factor Authentication | ||||
Customer Success | ||||
Basic Technical Support | ||||
Standard Support | ||||
Premium Support | Add-on | |||
Onboarding & Implementation | Self-Service | Self-Service | Custom | Custom |
Professional Services Packages | Premium Packages Available | |||
Heap University | ||||
Training Sessions with Heap Experts | ||||
Customer Success Manager | ||||
Success Architect | Add-on |
Start today and elevate your analytics from reactive reporting to proactive insights. What are you waiting for?
All add-ons are available for Pro users to purchase and are included in our Premier package. Reach out to our team to learn more.
Contact UsSync Heap data to your Data Warehouse — automatically and retroactively.
Integrate Heap data with customer engagement tools for personalized communication via email, in-app guides, and more.
Scale your data governance system with tools designed for large organizations.
Keep a close eye on user insights and core KPIs and immediately act on unexpected changes.
Manage separate analytics environments for multiple apps and websites.
Access top-priority support and services for your team.
A session is a period of activity from a single user on your app or website. It can include many pageviews or events. On web, a session ends after 30 minutes of pageview inactivity from the user. On mobile, a session ends after 5 minutes of inactivity, regardless of whether the app’s background or foreground state.
Don’t worry — we won’t drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.
A project is the workspace in which you collect and analyze the data from your app or website. If your company has multiple products, we recommend opening a separate project workspace for each of them.
Learn about the business benefits and cost savings enabled by Heap.
Reduced sprint cycles needed for product enhancements by 40%
Saved developers nearly 3,000 hours of manual tagging annually
Generated $1.7 million in incremental revenue over three years