Digital insights await — start transforming your customer experience today.
Heap Connect
Sync Heap data to your Data Warehouse — automatically and retroactively.
Heap Activate
Integrate Heap data with customer engagement tools for personalized communication via email, in-app guides, and more.
Report Alerts
Keep a close eye on user insights and core KPIs and immediately act on unexpected changes.
Advanced Governance
Scale your data governance system with tools designed for large organizations.
Additional Projects
Manage separate analytics environments for multiple apps and websites.
Premium Support
Access top-priority support and services for your team.
What is a session?
A session is a period of activity from a single user on your app or website. It can include many pageviews or events. On web, a session ends after 30 minutes of pageview inactivity from the user. On mobile, a session ends after 5 minutes of inactivity, regardless of whether the app’s background or foreground state.
What happens if I exceed the limit for my plan?
Don’t worry — we won’t drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.
What is a project?
A project is the workspace in which you collect and analyze the data from your app or website. If your company has multiple products, we recommend opening a separate project workspace for each of them.
Learn about the business benefits and cost savings enabled by Heap.
- Reduced sprint cycles needed for product enhancements by 40%
- Saved developers nearly 3,000 hours of manual tagging annually
- Generated $1.7 million in incremental revenue over three years
