Heap powers business decisions with truth.

Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?

These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.

We’re building infrastructure to automatically capture customer interactions, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first.

Leadership Team

We’re venture-backed by some of the biggest names in the investing world

We’re always looking for people to raise the bar and help us power business decisions with truth.

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