Join us every Thursday for a weekly live demo of Heap


Heap powers business decisions with truth.

Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?

These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.

We’re building infrastructure to automatically capture customer interactions, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first.

Leadership Team

Matin Movassate
Chief Executive Officer & Co-Founder

Matin developed his vision for a better way to do analytics while working in product at Facebook, Google, and Mozilla. In his free time, Matin loves to rock climb.

Ken Fine
President, Chief Operating Officer

In his 20+ year career, Ken has led multiple companies through IPO and acquisition, including Medallia and Financial Engines, scaling teams from $0-250M+ revenue.

Lynn Girotto
Chief Marketing Officer

Lynn has over 20 years of senior-level experience leading global marketing teams at Tableau, Starbucks, and Microsoft. In her free time, she loves being outdoors.

Dennis Dresser
Chief Revenue Officer

Dennis has over 25 years of experience in revenue operations. Before coming to Heap he was CRO at Dialpad. Dennis has also held leadership positions at Anaplan and Oracle.

Dan Robinson
Chief Technology Officer

Dan built Heap's initial data infrastructure and leads the charge in pushing Heap's technology. Prior to Heap, Dan worked in engineering at Palantir Technologies.

Rachel Obstler
VP Product

Rachel brings 20+ years of experience leading product teams. As VP Product at PagerDuty, she led the team through a successful IPO. In her free time, she loves to play hockey.

David Fullerton
VP Engineering

David joined Heap after 8 years leading engineering as CTO and VP Eng at Stack Overflow. He was also an engineer at Fog Creek Software, the company behind Trello and Glitch.

Melanie Oberman
VP People

Melanie comes to Heap from Jet Black and was Director of Employee Experience at Greenhouse, which won Glassdoor's #1 place to work. She is an avid tennis player and runner.

Ada Johnson
VP Finance

Ada has 10+ years of experience working in finance at Silicon Valley tech companies, including NetApp and Apttus. In her free time, Ada enjoys golfing.


San Francisco

Heap’s headquarters are located in the city’s Financial District. It hosts our diverse group of teams, include sales and marketing to engineering, product and design.

New York

Heap’s second office has quickly become a hub for our sales and account management team, operating our East Coast accounts. More recently extended into an engineering office.



Heap’s London office, led by Jeremy Bedford, opened in WeWork’s trendy North West House in the fall of 2019. Heap’s global expansion into the UK signals its high growth and ever-increasing momentum.

We’re venture-backed by some of the biggest names in the investing world

We’re always looking for people to raise the bar and help us power business decisions with truth.