Ecommerce and Marketing Analyst
Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?
These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.
We're building infrastructure to automatically capture customer interactions, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first.
Co-Founder & Chief Executive Officer
Matin wishes he had Heap during his previous stint as a product manager at Facebook. He has a B.S. in Computer Science from Stanford.
Ravi co-founded Heap. He studied Computer Science at Stanford and has a background in data visualization research.
Chief Technology Officer
Dan built Heap's initial data infrastructure and leads the charge in pushing Heap's technology. He studied Math and CS at Stanford and brings experience from Palantir.
President & Chief Operating Officer
Ken brings a wealth of experience and skill to Heap’s GTM team. In his 20+ year career, he has shepherded numerous companies through IPO, advised organizations in a variety of business spaces, and taken multiple teams from $0-300MM in revenue.
Chief Customer Officer
Marc has over 20 years of experience growing global customer experience teams in the B2B space, and is responsible for all customer service functions at Heap, including account management, professional services, sales engineering, and customer training.
Chief Revenue Officer
Dennis has over 25 years of experience in revenue operations. Before coming to Heap he was CRO at Dialpad. Dennis has also held leadership positions at Anaplan, Oracle Eloqua, IBM, and ATG.
Ada was the first FP&A hire at Apttus and started her career at NetApp. She graduated from USC.
VP Product & Design
After stints at Google, Facebook, and Yahoo, Dave is thrilled to be back in B2B, helping companies uplevel conversations with data. Hobbies include eating, drinking, and cooking.
VP Channel Sales & Partnerships
David Saxon brings 20 years of extensive business, partner, and channel development experience in the data analytics, marketing, and advertising technology industry.
Head of Product Engineering
Dorian studied Computer Science at UT Austin. He was the first engineer at an EdTech startup and was the second engineer at Heap.
Head of Marketing
An experienced marketer, Brian has helped numerous B2B technology brands rapidly grow in revenue. He has a degree from Wilmington College and is passionate about the outdoors.
We’re always looking for people to raise the bar and help us power business decisions with truth. Join us.
Heap is venture-backed by some of the biggest names in the investing world.