Account Management

Remote - Anywhere in the US

Customer Success Enablement Manager

Customer Education

Customer Success Strategic Program Manager

Remote - Anywhere in the US	

Senior Customer Success Manager

Customer Success

Director of Design Systems

Remote - Anywhere in the US 

Staff Product Designer, Design Systems

Design

Remote

Engineering Manager

Remote 

Engineering Manager, DevOps & Infrastructure Automation

Engineering

Finance Manager

Order Management and Billing Manager

Finance

Contracts Administrator

San Francisco, California

Privacy Counsel

Legal

Marketing

Partner Manager

Partner

Remote - Anywhere in the US				

HRBP

People Operations

Product Management

Professional Services

Recruiting

Revenue Operations

Account Executive, Enterprise

Account Executive, Strategic

Senior Account Executive, Commercial

Sales

New York, NY

Business Development Representative

San Francisco, CA

London

Business Development Representative				

Manager, Business Development

Sales Development

Sales Operations

Solutions Consultant

Solutions Consultant, Strategic

Solutions Consulting

Solutions Engineering

No Department

__Heap automates business decisions for companies like Liberty Mutual, Palantir, Twilio, McKinsey, and IBM.__

Heap’s automated capture approach leads to a large amount of data and hard engineering challenges at every part of the stack. We’re looking for engineers to build our in-house distributed system, bring data in from everywhere, and create the product to organize this data-set and make it useful for a wide variety of people. You’ll work on a small team, across multiple locations (we love our remote engineers!), with big responsibilities, and work closely with the rest of the company in shaping the product. Our engineering team is 40% remote and has been since the early days.

Photograph of three teammates looking at a desktop computer and smiling.

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Careers - EPD - Hero

Engineering, Product, and Design

Careers - EPD - Open Roles

Open Roles

Careers - EPD

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Understanding Customer Churn & Improving Retention

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What is Product Adoption & How Do You Measure It Properly?

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How to Evaluate & Implement Product Analytics Tools

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What does a Product Manager *Really* Do?

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10 Winning Customer Retention Strategies From PMs & Marketers

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Why Retention Matters

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Google Analytics 4: Everything You Need to Know

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Conversion Rate Optimization for Marketing & Product Teams (with CRO Calculator!)

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Why You Should Start Using Behavioral Segmentation

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What is Product Analytics?

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Building a Live Data Visualization in 4 Days Using Redis Pub/Sub

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Heap Acquires Session Replay Leader Auryc 

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4 Key Facts You Should Know Before Allocating Ad Spend

Heap Announces Appointment of Steve Love as Chief Financial Officer

Heap’s Proprietary Research Reveals That Companies Miss Up To 50% of Buyer Activity

Heap Named Snowflake Data Marketplace Partner of the Year

Heap Acquires Auryc: A Qualitative Step Towards a Better Digital World

Heap named to “The World’s Top Data Startups” List

Data goes from experiences into magical order

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How We Govern Data at Scale

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A Message on the Situation in Ukraine

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Pseudo-R²: A Metric for Quantifying Interestingness

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Testing Database Changes the Right Way

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Don't Do a Hack Week; Do a Ship Week

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Streamline Your Analytics Practice with Heap and Snowflake

Heap and Stitch Partner to Put Behavioral Data in Place for BI

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How Heap used Appcues to launch our Appcues integration

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Why Activation Matters

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The Value of Iterating on Your Company Values

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Google Analytics 4: What it promises, and what that really means

Why Typito started using Heap from Day One

Heap’s New Brand: Welcome to the Future of Digital Insights

PM Best Practices: Are you learning from every launch?

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Amway cultivates a data-driven culture using Heap

How to Build Detailed Buyer Personas

Esurance saves $225K a month using Heap

Huel increases new customer conversions by 30% with Heap

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February's New Features: Personalizing Customer Connections

Using Data to Simplify Your Product

Redesigning Heap Without a Feature Branch

Shining a Light on the FinServ Shadow Funnel

5 Stupid Things People Do with Self-Service Analytics -- And How to Prevent Them

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How to Pick the Right Attribution Model for Your Business

The Single Most Useful Analytics Strategy for Early-Stage Startups

Jeremy Bedford, Heap's General Manager, EMEA

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Q/A with Jeremy Bedford, Heap's General Manager, EMEA

The 4 Flavors of Untrustworthy Data

Introducing: Heap's eCommerce Bundle

PM Best Practices: How to interview your users (and why it's important!)

Improving our Mobile Event Visualizers with Product Data

Using Babel Transforms to Inject Analytics Code in React Native Apps

How Heap Measures Activation

Announcing the Heap Partner Network

Three Powerful Ways to Use Data to Close More Deals in SaaS Sales

How Heap Looker Blocks Can Help You Build Interactive Reports and Dashboards

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Heap Using Heap: Planning Our Product Roadmap with Data

Heap launches Appcues integration in general availability

Heap Q&A with Jim Huffman, Co-founder and CEO of GrowthHit

Heap Infrastructure and Data Virtualization: Dan Robinson on the Data Engineering Podcast

Heap and Looker Partner to Make Data Collection Painless

Going Beyond Web Analytics by Bringing In Salesforce Data (Automatically)

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Our $55 Million Series C

How to Measure and Improve Activation

How I got my job as a Product Manager at Heap

Mary Meeker: 6 Key Trends for E-Commerce in 2018

From Air Ball to Slam Dunk: Why Traditional Analytics Doesn't Build a Solid Foundation for Data Practices

How to Get Answers About Customer Behavior When You're Not Sure What to Ask

Manual Tagging: The Stick in your Analytics Bicycle Spokes

How to make your product stand out: Lessons in A/B testing from FSAstore.com

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How to Build a Data Democratization and Data Governance Strategy

Keeping Customers in the Bank: Retention for Financial Services

Keep Calm and Track On: Why Heap's Script Won't Slow Down Your Site

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Heap Partners with Attribution to Help Companies Acquire More Customers That are Worth Retaining

How We Redesigned Heap's App in Three Months

How To Scale Your Data Practices: Startup Edition

Heap's Commitment to GDPR and Data Privacy

Heap's business continuity strategy for COVID-19

Heap--It's That Simple

How Financial Services Companies Can Boost Conversion with Analytics

How to Make Data-Driven Decisions Fast

Don't Stop Your A/B Tests Partway Through

PM Best Practices: Creating a culture of experimentation (even at a B2B company!)

Analyzing Millions of Postgres Query Plans

5 Out-of-the-Box Digital Experiments to Help Drive Revenue

Building Better Code Review at Heap

Democratizing Data – Building A Data Driven Culture