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Increased adoption by 20%
Increased conversions by 20%
Increased adoption from 3% to 99%
Increased loan principal by $1M+
Saved 2-4 weeks of work per month
Achieved 7-figure lift in revenue
Increased conversions 30%
Decreased paid churn by 30%
Complete data, automatically
A single snippet automatically captures the entire digital experience of every user on your product or site — no engineering needed.
You get the most complete dataset on the market, governed and organized for maximum usage.
Data science to remove blindspots
Our advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following.
It’s an industry-first way to uncover the hidden gems that lead to the biggest business results.
Session replay for complete understanding
Get full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort.
Fully understand why users do what they do. Instantly see what the fix is.
Over 100 integrations ensure you can deliver the right information to the right customers at the right moment in their journey.
Heap’s data science tools show you the alternate paths users take, the amount of effort it takes users to get through any flow, and the events that most correlate with conversion and retention. Automatically.
There is no other solution on the market that gives this insight on what to fix and how.
Other solutions give you quantitative or qualitative tools. Heap integrates the two, giving you complete visibility into everything your users do.
It’s a new paradigm for data-driven decision-making.
Data Maturity Drives 2.5x Improvements in Business Outcomes
69% of companies say decisions are still driven by the HIPPO (highest-paid person)
76% of leading teams have a single source of truth for data
89% of leading teams celebrate learning from experimentation, compared to 23% of laggards
IDC research surveyed 600+ digital experience teams to find out how data maturity correlated to business success. See what they found and find out what tools and practices can help your team succeed.