Better Insights. Faster.

Heap is the leading digital insights platform that combines quantitative and qualitative analytics for a 360 degree view of your customer journey to see what’s really happening. With Heap you can see, understand, and act on every single thing your users do.

Don’t build on assumptions, build on reality

Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business.

  • A Complete Set of Behavioral Data

    Heap collects all the data on your customers - automatically. What they click. Where they go. What they do, even when you’re not looking. All without the need for engineers.

  • Stickier Digital Experiences

    Heap’s powerful data science layer scours your digital dataset to pinpoint the events and behaviors that most impact your digital experience.

  • Accelerated Decision-Making

    Our low-code platform and intuitive visualization tools empower individuals and teams to locate the insights they need, with minimal need for analysts or engineers.

Welcome to our new brand

The Future of Digital Insights

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Digital Experience Insights Report

How To Miss Everything Your Customers Do (And How Not To)

30% of your behavioral data will be out of date after only 6 months.

We analyzed data from thousands of anonymized customers, across verticals and use cases. See what else we found, and learn what teams are doing to get ahead.

Download Digital Experience Insights Report

Speed to Insight

Complete Data + Fastest Time to Insight = Speed to Success

  • Know what deserves attention

    Heap focuses you on opportunities in your digital experience that most impact your business. Eliminate friction, delight your customers, and accelerate revenue.

  • Future-proof your business

    Today’s digital landscape evolves too rapidly to know in advance what you’ll need to track and measure. With Heap, you have all the data, and immediate direction on where to look.

  • Integrations across the stack

    Over 100 integrations ensure you can deliver the right information to the right customers at precisely the right moment in their journey, automatically.

Top-Ranked Everywhere

Our customers trust Heap for digital insights

  • Top Data Startups

    a16z

  • Top Rated Product Analytics Tool

    Trust Radius

  • Best Value for Price

    Trust Radius

  • Top 100 Best Software

    G2 Awards

  • Products that count winner 2022

    Most Implementable

    Products that Count

  • Momentum Leader

    G2 Awards