It’s cheaper to retain an existing user than to acquire a new one. Heap lets you measure retention at all stages, then helps you target efforts to make sure new and long-term users continue to get value.
- Track the three stages of retention (early, mid-term, and long-term)
- Understand where users drop off, and why
- Home in on the actions that predict long-term retention
Heap gives you useful, actionable data, organized to increase retention and reduce churn. Which cohorts and behaviors correlate with retention? Which features drive repeat engagement? Which actions predict churn, and how can you address them?
- Isolate the behaviors that correlate to retention, and to churn
- Run retention experiments and measure their effects
- Iterate and improve to make your product indispensable
See how different cohorts act in your product. Learn what matters to each one.
Give users an experience they won’t get from your competitors.
Use behavioral data to prevent churn before it happens.
"One of the biggest benefits of Heap is that it allows us to quickly find the answers to key business questions by showing us where we need to be focusing our attention. Before Heap, I was shooting in the dark."
Dan Mark
Product Manager
Start today and elevate your analytics from reactive reporting to proactive insights.
What are you waiting for?
