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Customer 360 Analytics

Heap is the fastest and easiest way to capture all user interactions from your website, product, and mobile app, and send it to your data warehouse for a complete 360-degree view of your customers’ journeys.

With the flip of a switch, automated pipelines sync your customer engagement data with Snowflake, s3, Redshift, and BigQuery — no ETL needed.

Complete, retroactive data

From the moment Heap is installed, every single user event, from clicks to pageviews, form submissions and field changes, is automatically captured and available for analysis.

With a retroactive dataset, all of your historical data is available to answer any new questions about user behavior whenever they arise.

“With Heap we can have true cross-platform journeys for the customer experiences on our site.”

Michael Grounds
Vice President, Digital Analytics

Automated architecture

Heap Connect automatically models behavioral data in a user-centric schema, making it simple to combine with other sources to build an integrated view of your users.

With standardized architecture, your team can spend less time munging data and more time generating insights.

 

Centralize your data sources

Use Heap Connect to power your reporting with a complete set of behavioral data in Looker, Tableau, and more. Incorporate key product metrics in executive dashboards to enable the best possible decisions for your company and your customers.

Getting started is easy

Start today and elevate your analytics from reactive reporting to proactive insights. What are you waiting for?