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Webinar: How to Illuminate Insights for Fast-Moving Product Teams

Innovation and speed is the backbone for how successful organizations scale and operate, so the digital customer experience now carries more weight than product or price. In a recent Heap Study, we found that only 16% of digital experience owners know why most customers drop off their site which means that companies that are able to quickly reduce friction across buying, servicing, and supporting are winning.

Watch this webinar to hear how successful organizations like E*Trade and Splunk are shifting away from reactive analytics and response cycles to proactively improving digital experiences through rapid prototyping and experimentation with automated insights.

Speakers

Your Speakers

Our Customers

We were able to increase adoption of templates by 20% by making the feature more discoverable and making tweaks. Heap data was at the core of this.

Gireesh Subramanian
Director of Product Management , Freshworks