Curious about your users’ behavior?

Sources: build a complete view of the customer journey

Heap's Sources make it easy to import data from other parts of the customer journey into Heap, offering more than 40 custom-built integrations so you can assemble a complete view of customer behavior.

Source data from across your tech stack

Heap's Sources combine behavioral data from across your customer experience tech stack, letting you consolidate your data for deeper analyses. Leverage the tools you already use to understand everything your customers do.

Analyze and act on insights from across the entire customer journey

Easily run analyses on blended behavioral data in the Heap UI. Then use Heap Illuminate to uncover hidden friction points, avoid confirmation bias, and provide automated insights.

Create a full picture

Understanding how users interact with you throughout the entire journey is the key to creating delightful experiences.

Build complete user profiles

Connect Heap to your other user datasets that add context to behavioral data automatically captured by Heap.

Understand the "why"

Uncover the hidden drivers of user behavior. Tie clicks and pageviews to the emails, A/B tests, and chat interactions that lead up to them.

The crucial integrations for your industry

Whatever your industry, Heap lets you bring in the data that matters.

For eCommerce companies

Add purchase, email, A/B test, and payment data to Heap with Shopify, Stripe, Mailchimp, Optimizely, and more.

For SaaS companies

Bring in contextual user data from sources like Salesforce, Marketo, and Clearbit.

For Financial Services companies

Attach email and A/B test interactions to Heap with Optimizely, Google Optimize, Salesforce Marketing Cloud, Hubspot, and more.

For all companies

Enrich Heap data with information from tools across your tech stack.

Getting started is easy

Interested in a demo of Heap’s Digital Insights Platform?
We’d love to chat with you!