Unlock hypergrowth by merging Heap’s user behavioral insights with key account data maintained in your Salesforce instance.
Act on leading indicators, like feature usage or frequency of adoption, to reduce churn, increase retention, and accelerate expansion of your accounts.
Create a full 360-degree view of your customers by linking account and lead properties in Salesforce to user and event properties inside of Heap.
By surfacing Heap insights within Salesforce, teams across the organization will share a quantifiable understanding of feature adoption — one tailored to the ways customers actually use your product.
"In most tools, it’s very difficult to create a custom metric, let alone integrate into other systems, such as Salesforce. With Heap, we’re helping everyone in the company identify and measure when the user actually gained value from the platform versus simply using it."