Over 6,000 companies build better products with Heap

Customer Stories

Stories from some of our fastest-growing customers

FightCamp uses Heap to understand and optimize its customer journey
D2C Retail and Subscription

FightCamp uses Heap to understand and optimize its customer journey

“The reason why we chose Heap as our analytics solution, even though we looked at a bunch of other ones out there, was it…

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How PocketSuite Uses Mobile Product Analytics To Increase Activation & Retention
Mobile

How PocketSuite Uses Mobile Product Analytics To Increase Activation & Retention

“Having all the data retroactive to when the SDK was installed is very powerful.”

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Splunk Uses Product Analytics To Win
B2B SaaS

Splunk Uses Product Analytics To Win

“Heap is the first place I go to start answering questions.”

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E*Trade’s Analytics Team Delivers Insights with Heap
Financial Services

E*Trade’s Analytics Team Delivers Insights with Heap

Now it’s “This was what I really wanted to know.”

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Management Consulting Company uses Heap to Increase Access to Product Data
Software

Management Consulting Company uses Heap to Increase Access to Product Data

“Because of Heap and the flexibility to define events, we’ve been able to hit deadlines much sooner.”

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Thinx uses Heap to drive growth and retention
eCommerce

Thinx uses Heap to drive growth and retention

“We want to create a digital experience, where people can find what they need and are convinced that our product is for them….

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Chubbies moves with agility and confidence with Heap
eCommerce

Chubbies moves with agility and confidence with Heap

“When Heap showed us, with specificity, how the fourth step in our funnel was broken, we were able to make meaningful improvements…

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Freshworks Improves Feature Adoption by 20% with Heap
SaaS

Freshworks Improves Feature Adoption by 20% with Heap

“Heap has consolidated our data, and made it easier to access and visualize it.”

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ThirdLove is a fast-growing e-commerce brand founded with a mission to create a better bra for women
eCommerce

ThirdLove is a fast-growing e-commerce brand founded with a mission to create a better bra for women

“Access to data was key. Heap has become the link between data that has historically lived in different silos and has enabled…

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Sur La Table is one of the largest cookware retailers in the world
eCommerce

Sur La Table is one of the largest cookware retailers in the world

“Heap has empowered us to make decisions based on data…We have such granular info about our users that we never had before….

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OppLoans is one of the fastest-growing and highest-rated online lenders in the FinTech industry.
Financial Services

OppLoans is one of the fastest-growing and highest-rated online lenders in the FinTech industry.

“When Heap showed us, with specificity, how the fourth step in our funnel was broken, we were able to make meaningful improvements…

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Envoy
B2B

Envoy

“After fully rolling out Heap, the Envoy team for the first time ever had a complete picture of our entire user journey….

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Grow
Business Intelligence

Grow

“Our product managers have adopted measurement in everything they do, and now, data is the central part of every discussion…

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Klaviyo
B2B

Klaviyo

“For an agile, high-growth company, a product that doesn’t have a heavy implementation cost and that will scale with your…

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NatureBox
B2B

NatureBox

“It used to take a week to answer a question. Using Heap, we can take action in less than 15-20 minutes.”

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DonorsChoose.org
eCommerce

DonorsChoose.org

“Heap removes the idea of a gatekeeper to information. It’s so easy to use that anyone can login and poke around on their…

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The Atlantic is one of the fastest growing magazine brands across its print, digital, and events platform
Media

The Atlantic is one of the fastest growing magazine brands across its print, digital, and events platform

“We’ve closed the feedback loop to the point that there isn’t a feedback loop anymore.”

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theSkimm is the daily email newsletter that gives you everything you need to start your day.
News

theSkimm is the daily email newsletter that gives you everything you need to start your day.

“Heap allows us to push code seamlessly without stressing about it from an analytics perspective.”

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LendingClub is the world’s largest online marketplace connecting borrowers and investors
B2C

LendingClub is the world’s largest online marketplace connecting borrowers and investors

“I simultaneously installed the Mixpanel, Amplitude, and Heap scripts. Ten minutes later, we’re getting all of this data…

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Casper is an award-winning sleep startup
eCommerce

Casper is an award-winning sleep startup

“With Heap, we make no sacrifices when it comes to the robustness of our data. It’s a game changer.”

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