An all-in-one solution for creating great digital experiences.
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business.

Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business.
Heap enables teams to get a complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. Here's how:
Automatically get complete data with a single snippet that takes just minutes to install.
Fully understand why users do what they do with integrated session replay. Instantly see what the fix is.
See key moments of friction and opportunity, even on user behaviors you haven’t been following.
The world is undergoing a rapidly evolving digital transformation— to meet that change we need to constantly innovate our products. Heap allows us to quickly answer questions and iterate our approach each and every day.
Customer & Product Analytics Manager
Heap helps you understand what your users are doing & why, so you can build an experience based in customer empathy.
Find the moments that really matter with One-Click Session Replay.
Get instant context to your analytics to immediately find friction, fully understand user behavior, and quickly identify solutions to your biggest challenges.
Heap’s data science tools show you the alternate paths users take, the amount of effort it takes users to get through any flow, and the events that most correlate with conversion and retention.
There is no other solution on the market that gives this insight on what to fix and how.
Other solutions give you quantitative or qualitative tools. Heap integrates the two, giving you complete visibility into everything your users do.
It’s a new paradigm for data-driven decision-making.
See what Heap can do for you
Our sales team will follow up with you shortly to schedule a 30-minute call. You'll learn how:
Heap automatically captures and organizes a complete set of behavioral data.
Improve your conversions and retentions, leading to significantly higher revenue.
Uncovers hidden drop-off points in your user experience with automated insights.
Accelerates personalization at scale using integrations and APIs.
Get needle-moving insights. Start making the impact you want to see.