Why Choose Heap over Pendo?

Don’t settle for incomplete analysis and ineffective guides. Only Heap surfaces hidden insights in real-time, then pairs unparalleled data capture with data science and session replay. With Heap you can understand everything happening in your digital experience, instantly.

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Within minutes of getting into Heap, we answered questions we had struggled to even approach with Pendo.

Mike Siegel

Senior Product Manager

Feature
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Autocapture  

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Amplitude Logo

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This feature is not included

Pendo Logo

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logo-fullstory

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Manual Capture  

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This feature is included

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logo-fullstory

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Visual Labeling  

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Amplitude Logo

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Mixpanel Logo - SVG

This feature is not included

Pendo Logo

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GA4 logo

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logo-fullstory

This feature is included

Automatic Data Labeling

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This feature is included

Amplitude Logo

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This feature is not included

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Live Data Feed

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This feature is not included

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Retroactivity  

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Funnels with automated data science

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This feature is not included

Pendo Logo

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Segmentation and Cohorts

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Session View  

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Engagement Matrix  

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Acquisition Analysis  

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Retention

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Journeys with automated data science  

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Influence Analysis

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logo-fullstory

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OOTB Dashboards & Templates

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Heatmaps

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This feature is not included

Mixpanel Logo - SVG

This feature is not included

Pendo Logo

This feature is not included

GA4 logo

This feature is not included

logo-fullstory

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Session replay

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This feature is included

Amplitude Logo

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Mixpanel Logo - SVG

This feature is not included

Pendo Logo

This feature is included

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This feature is not included

logo-fullstory

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Rage clicks

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This feature is included

Amplitude Logo

This feature is not included

Mixpanel Logo - SVG

This feature is not included

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logo-fullstory

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Connect  

Topics - Heap logo

This feature is included

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Mixpanel Logo - SVG

This feature is not included

Pendo Logo

This feature is not included

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This feature is not included

logo-fullstory

This feature is included

Mobile Cross-Platform Analysis

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This feature is included

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A faster route to better insights

See why companies choose Heap over Pendo

  • “Pendo did not meet two of our key requirements: automatically capture every user interaction and integration with our data warehouse. With Pendo, the product team kept coming to me with questions they couldn’t answer. We chose Heap so the product team could be self-serve.”

    Ben Smith
    Senior Data Scientist

  • “Compared to Pendo, Heap is a clear winner when it comes to instrumentation.”

    Bharat Singh
    Director of Product Management