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Heap Job Openings

Corporate Marketing Manager


Heap is seeking a passionate marketing leader to help us tell the Heap story to new audiences and key stakeholders. You will build and execute a comprehensive communication strategy that speaks to both technical and non-technical audiences as we continue to grow our network and iterate on our product. 

Reporting to the Head of Marketing, you will work cross-functionally to translate technical concepts into engaging stories—for both awareness and lead generation efforts. You will craft communication strategy at a high level across our website, social channels, and in media and PR. You are that rare combination of someone who can execute details flawlessly, and also build and motivate a team of high-performing content creators. 

What you will be doing

  • Develop and execute the company's overall content strategy and narrative, ensuring alignment with our business goals and objectives.
  • Manage and operationalize all thought leadership efforts across all of Heap’s channels, including our website, blog, and social accounts.
  • Collaborate with demand gen, product marketing, marketing operations, and partner teams to drive content strategy, creation, performance, and measurement.
  • Create and execute an editorial calendar — including writing and publishing case studies, blogs, and other marketing collateral.
  • Manage SEO strategy and web optimization projects — including being the point of content for our SEO agency, design agency, and freelance writers.
  • Manage a full-time videographer to produce high-quality videos for thought leadership, customer case studies, education, and recruitment.
  • Build a high-performing, data-driven corporate marketing team — including a customer marketing, content marketing, and other brand-focused roles.
  • Support executive visibility efforts for our management team, including identifying speaking engagements and collaborating to craft presentations, panels, and media opportunities.
  • Build and maintain relationships with top-tier technology and business outlets/analysts, and communicate with them regularly.
  • Build a community of engaged customers and prospects through Heap’s Twitter, LinkedIn, and Facebook accounts.

What you should have

  • 4+ years experience delivering results in corporate marketing roles, with at least 1 years in a management function.
  • A proven record of creating content and customer-facing resources, with the ability to digest and articulate complex concepts for mass consumption via engaging content.
  • Experience working with media, particularly technology reporters/outlets.
  • Acute attention to detail, and track record of success in a dynamic, fast-paced environment.
  • Strong interpersonal skills with the ability to influence broadly throughout an organization.
  • Skill in successfully managing external agencies for maximum impact.
  • A track record of creating and executing proactive PR campaigns that achieve measurable results
  • Experience using Wordpress, Heap, Google Analytics, and Marketo desired.
  • Bachelor's degree is required

People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home.
Heap has raised $95M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We work in SF and offer plenty of awesome benefits. We'd love to hear from you!

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