New ebook

The Heap Guide to Retention: A Smarter Way to Retain Customers

Download now!

logo

Careers

Heap Job Openings

Head of People

People

Heap is hiring a Head of People. We are a 120-person startup based in San Francisco powering analytics for thousands of companies. In 2018, Heap was named #1 on Glassdoor’s list of Best Places to Work for small-to-medium sized businesses. We’re looking for a Head of People who can help us continue to make Heap an amazing place to work and also help us scale nearly 2x year-over-year. As Head of People, you will be responsible for the People Operations and Recruiting teams (about 7 people today and growing quickly).

 

At Heap, this means you will: 

  • Be a trusted advocate for all Heap employees
  • Take a metrics-oriented, data-driven approach to managing the recruiting process
  • Build a comprehensive recruiting strategy that encompasses direct sourcing, referrals, inbound candidates, and more
  • Help us give candidates a world-class experience no matter what the outcome of their interview process
  • Enhance our onboarding process to make sure candidates have amazing introduction to a great career at Heap
  • Work with the leadership team to design a compensation and career structure that attracts and retains great people
  • Maintain a competitive and differentiated benefits program and continually reassess our benefits as we grow
  • Build and maintain our HR infrastructure (policies, processes, systems)
  • Create more extensive career development and training programs for our employees and help continue our history of promoting heavily from within
  • Oversee our office staff and ensure a consistent experience across all our offices (San Francisco, Salt Lake City, New York, and several individual remote employees around the world)

 

What we're looking for: 

  • Experience leading teams of 10 or more people
  • Experience in both People Operations and Recruiting functions
  • Excitement about joining a startup that’s still figuring things out

 


People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home.
 
Heap has raised $95M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We work in SF and offer plenty of awesome benefits. We'd love to hear from you!

View All Job Openings

Apply Today