Customer Success/ Solutions

Departments

Heap’s Customer Success team cares deeply about all of our customers, and believes in going the extra mile to deliver results.

We help our customers understand our product and make the most of their data. Our customers use Heap to make important business decisions, and we are on the front line helping them, by answering their emails, building reports, leading trainings, and helping with implementation. We work closely with our account managers, sales, and product to be an advocate for our customers.