Customer Success/ Solutions

Departments

Heap’s Customer Success team cares deeply about all of our customers, and believes in going the extra mile to deliver results.

We help our customers understand our product and make the most of their data. Our customers use Heap to make important business decisions, and we are on the front line helping them, by answering their emails, building reports, leading trainings, and helping with implementation. We work closely with our account managers, sales, and product to be an advocate for our customers.

Open Roles

All Departments
  • All Departments
  • Customer Success
  • Design
  • Engineering
  • Finance
  • Marketing
  • Partner
  • People Operations
  • Product Management
  • Recruiting
  • Revenue Operations
  • Sales
  • Sales Development
  • Solutions Consulting
  • Solutions Engineering
All Locations
  • All Locations
  • London
  • New York
  • Remote – Anywhere in the US
  • San Francisco

Account Executive

Sales

Remote – Anywhere in the US

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Commercial Sales Director

Sales

Remote – Anywhere in London Time Zone

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Customer Success Director

Customer Success

Remote – Anywhere in the US

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Engineering Manager

Engineering

Remote – Anywhere in US or Australian Time Zones

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Engineering Manager, Connect

Engineering

Remote – Anywhere in Eastern US Time Zone

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Engineering Manager, Growth

Engineering

Remote – Anywhere in US Time Zones

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Engineering Manager, Integrations

Engineering

Remote – Anywhere in US Time Zones

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Manager, Business Development

Sales Development

San Francisco, CA

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Partner Manager

Partner

Remote – Anywhere in the US

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Payroll Manager

Finance

Remote – Anywhere in the US

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People Partner

People Operations

Remote – Anywhere in the US

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Principal Data Scientist

Engineering

Remote – Anywhere in the US

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Product Marketing Manager – Solutions

Marketing

Remote – Anywhere in the US

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Salesforce Systems Architect and Developer

Revenue Operations

Remote – Anywhere in the US

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Senior Go To Market Recruiter

Recruiting

Remote – Anywhere in the US

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Senior Manager of Enterprise Marketing

Marketing

Remote – Anywhere in the US

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Senior Product Designer

Design

Remote – Anywhere in the US

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Senior Product Manager

Product Management

Remote – Anywhere in the US

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Senior Product Manager – Trial Experience, Growth

Product Management

Remote – Anywhere in the US

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Senior Technical Product Marketing Manager

Marketing

Remote – Anywhere in the US

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Software Engineer

Engineering

Remote – Anywhere in US Time Zones

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Software Engineer, Capture (Full Stack, Senior)

Engineering

Remote – Anywhere in US Time Zones

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Software Engineer, Capture (Mobile)

Engineering

Remote – Anywhere in US Time Zones

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Software Engineer, Data Platform (Senior/Staff)

Engineering

Remote – Anywhere in Western US or Australian Time Zones

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Software Engineer, Insights

Engineering

Remote – Anywhere in US Time Zones

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Solutions Consultant

Solutions Consulting

Remote – Anywhere in London Time Zone

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Solutions Consultant

Solutions Consulting

Remote – Anywhere in the US

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Solutions Engineer

Solutions Engineering

Remote – Anywhere in London Time Zone

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Strategic Customer Success Manager

Customer Success

Remote – Anywhere in Western or Mountain Time Zones

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Technical Recruiter

Recruiting

Remote – Anywhere in the US

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Technical Sourcer (Contract)

Recruiting

Remote – Anywhere in the US

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VP Design

Design

Remote – Anywhere in the US

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VP Global Commercial Sales

Sales

Remote – Anywhere in the US

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VP of Product Marketing

Marketing

Remote – Anywhere in the US

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