Improve the Customer Journey
Conversion, Retention, and more
- Quickly get users to your “Aha” moments
- Analyze funnels to reduce moments of friction
- Improve Conversion Rate Optimization (CRO) across your user base
- Segment users by behavior to personalize their experience
Hear from our customers
We help companies in SaaS, fintech, mobile, eCommerce, media, and more
“I find myself answering questions I didn’t even know I had.”
“Heap is the first place I go to start answering questions.”
Data for Hard Product Decisions
data for decisions
Data is worthless if it doesn’t help you make better decisions. Heap was built to answer the hard questions: What to build? How are people using our features? How to measure impact?
Heap tells you how people use your product. Where users get stuck. What features they love. What features they don’t.
Then we help you turn those insights into action.
Mobile + Web
Heap automatically merges web and mobile visits into a single user identity. No more manually assembling information.
The Heap Book of Questions
What’s the best way to improve your product? At Heap, we believe the answer is to be scientific. Ask the right questions, figure out how to answer them, and repeat.
A 66-page guide to all things product, this book walks through product use cases, behavioral segmentation, conversion, and more, supplying questions, hypotheses, and experiments to run.
It’s an A-to-Z guide for teams in all industries.